200,000 older people in Britain have not had a conversation with friends or family for a month and 1.9 million older people in Britain often feel ignored or invisible. 1.4 million older people in Britain feel ‘cut off from society’ and 3.9 million people tell us television is their main form of company.

Call In Time provides a weekly telephone call to older people who are feeling lonely where volunteers and beneficiaries form lasting and genuine friendships.

Through this service, Age UK also help people to better connect with their communities:  a fifth of people who benefit from the service go on to attend social clubs they wouldn’t have attended otherwise and increase their social contact in the community.

99% of volunteers would recommend volunteering for this service. 96% of beneficiaries said it made them feel less lonely and 68% said their wellbeing had improved a lot since they started receiving regular calls.